If a customer no longer wants the product out of his/her own demand, please contact our customer service within 30 days of purchase and wait patiently for our response. Once the customer received our response, please ship the product to us within 5 business days. If the product was damaged during the delivery process or received a wrong order or part of the order is missing, customers may request a return within 30 days of receiving the package. Customers must take pictures of the product/order and email it to our customer service for reviewing. Upon receiving, customer service will process the request and email the customer the return shipping label if the request is granted. After please print out the label and place it on the package and ship the product back within 5 business days. *If customers have opened the product or ripped off the outer packing, we will not accept customer's return request. Products must remain sealed and unused. *Once the customer received our email reply yet did not send out the package, Candy doll Beauty will not accept the return package nor process the refund.
Candy Doll Beauty deals with customer’s personal information seriously, and respects all private information on the website. The following content is our policy concerning all private information of customers,please read . As you submit your personal information to our site, we will consider you agree that we will collect, use, transfer and retain your personal information in the following manner. We take all reasonable precautions and promise to protect your privacy in order to keep your personal privacy and personal information secure so that you can use this site without any concerns.